Welcome to Pizza Bot! We’re dedicated to delivering delicious, halal pizzas straight to your door or ready for takeaway. By placing an order with us, you agree to the following terms and conditions:
You can order online through our website or by WhatsApp Message.
Minimum order quantity may apply to some MTR Stations or Address for free delivery.
We accept FPS, Alipay, Payme By HSBC, and cash on delivery (COD) for orders.
Prices are subject to change without prior notice.
We offer free delivery in Mong Kok and nearby MTR Stations, delivery fees may apply based on your location or MTR.
We aim to deliver your pizza within the estimated timeframe provided at checkout. However, unforeseen circumstances may cause delays.
Pizza Delay Guarantee:
If your delivery arrives more than 30 minutes after the estimated time, you will receive a complimentary pizza on your next order.
Takeaway orders can be placed online or by WhatsApp message for pick-up at our designated location.Please ensure your order details are correct before confirming your takeaway order.
Your order will be prepared fresh upon confirmation and will be ready for pick-up within the estimated timeframe provided.
Orders can be cancelled before preparation begins. A full refund will be issued in such cases.
Once your order is prepared, cancellations are not possible.
Refunds will only be considered in case of incorrect deliveries or spoiled food upon arrival. Please contact us immediately with any discrepancies.
We strive to offer all menu items; however, ingredients may be unavailable at times.
In such cases, we will contact you to offer a suitable alternative or a full refund for the unavailable item.
We collect your personal information to process your order and for future marketing purposes (with your consent). Your information is kept confidential and secure in accordance with Hong Kong privacy regulations.
We make every effort to ensure the accuracy of information on our website. However, we cannot guarantee that all information is entirely error-free.
We are not liable for any damages arising from the use of our website or services.
These terms and conditions are governed by the laws of Hong Kong.
If you have any questions or concerns, please contact us through email at support@impizzabot.com or by WhatsApp message at [+852 9654 3178].
We reserve the right to modify these terms and conditions at any time. Updated terms will be posted on our website.
By using our website and services, you acknowledge that you have read and understood these terms and conditions.
Thank you for choosing Pizza Bot! We appreciate your business.
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